Bali Exotic Tour & Travel
Domain: baliexotictourandtravel.com
Thank you for choosing Bali Exotic Tour & Travel. Your satisfaction and comfort are our top priorities. The following policy applies to all bookings made through our website.
1. Cancellations by Customers
-
More than 14 days before departure → Refund 80% (after admin fee).
-
7–14 days before departure → Refund 50%.
-
Less than 7 days before departure → No refund.
-
No-Show (failure to attend without prior notice) → No refund.
2. Cancellations by Bali Exotic Tour & Travel
If cancellation is made by us due to weather, force majeure, or operational issues, customers may choose:
-
Full refund (100%), or
-
Reschedule to another available date at no extra cost.
3. Rescheduling
-
Must be requested at least 7 days before departure.
-
May incur admin fees.
-
If not possible, the cancellation policy above will apply.
4. Force Majeure
Refunds are not applicable for cancellations caused by events beyond our control (natural disasters, pandemics, civil unrest, government closures, etc.). Instead, we will offer reschedule or a travel voucher.
5. Refund Process
-
Processed within 7–14 business days after official request.
-
Refund will be made through the original payment method (bank transfer/credit card/e-wallet).
-
Administrative and bank charges (if any) are borne by the customer.
6. Contact Us
Bali Exotic Tour & Travel
📍 Address: Jalan Raya Singakerta, Ubud, Gianyar 80571
📧 Email: baliexotictravel560@gmail.com
📱 WhatsApp/Phone: +62 812-1737-9890
🌐 Website: baliexotictourandtravel.com